PRIVACY POLICY

Your Privacy Matters to Us

Effective Date: October 5, 2025

Last Updated: October 5, 2025

1. Introduction

Welcome to AsapLoads Technologies ("we," "our," or "us"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website asaploads.co.ke and use our services.

2. Information We Collect

2.1 Personal Information

We may collect personal information that you voluntarily provide to us when you:

  • Fill out contact forms or request quotes
  • Subscribe to our newsletter or marketing communications
  • Place orders for our services
  • Communicate with us via email or phone

This information may include:

  • Name and contact information (email address, phone number)
  • Company name and business information
  • Billing and payment information
  • Project requirements and specifications

2.2 Automatically Collected Information

When you visit our website, we automatically collect certain information about your device, including:

  • IP address and browser type
  • Operating system and device information
  • Pages visited and time spent on our website
  • Referring website addresses

3. How We Use Your Information

We use the information we collect to:

  • Provide, operate, and maintain our services
  • Process your orders and manage your account
  • Respond to your inquiries and provide customer support
  • Send you marketing communications (with your consent)
  • Improve our website and services
  • Detect and prevent fraud or security issues
  • Comply with legal obligations

4. Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. We may share your information with:

  • Service Providers: Third-party vendors who assist us in providing our services (e.g., payment processors, hosting providers)
  • Business Partners: When necessary to deliver services you've requested
  • Legal Requirements: When required by law or to protect our rights and safety

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

6. Your Rights

Under Kenyan data protection laws, you have the right to:

  • Access your personal information
  • Correct inaccurate or incomplete data
  • Request deletion of your personal information
  • Object to processing of your personal information
  • Withdraw consent for marketing communications

To exercise these rights, please contact us at info@asaploads.co.ke

7. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience, analyze website traffic, and understand user preferences. You can control cookie settings through your browser preferences.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review their privacy policies before providing any personal information.

9. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. We encourage you to review this Privacy Policy periodically.

11. Contact Us

If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us:

  • Email: info@asaploads.co.ke
  • Phone: 0112878701
  • Address: Nairobi, Kenya

12. Compliance with Kenyan Law

This Privacy Policy complies with the Data Protection Act, 2019 of Kenya and other applicable data protection regulations. We are committed to protecting your personal data in accordance with Kenyan law.